How to order?

Placing an order will take about 10 minutes of your time. The following instructions will help you place your order safely and easily.

Step 1
Choose a product from our product catalogue and click “Add to cart”.

Pic.1 - Add to cart

Step 2
The next window shows detailed information about the product you have chosen.

Pic.2 - Window with additional options
Here you can choose whether you want to buy just a frame, a frame with non-prescription lenses or a frame with prescription lenses (monofocals). If you are ordering sunglasses, you can skip this step.

After you have selected an option, click “Add to cart” again. The product is now saved in your cart. In the top right corner you can see how many products you have put in your cart.

Step 3
After you have added the products you want to order to your cart, click the “Shopping Cart” button in the top right corner and you will see a list of all the products that are currently in your cart.

Pic.3 - List of products in you cart
You can remove a product from your shopping cart by clicking the red “X” right of the product.
If all the products you want to order are listed in your cart, click “Continue”.

Step 4
This step of the ordering process shows you detailed information about each of the products you have added to your cart.

Pic.4 - Detailed information for all products in your cart
If you have a discount coupon, enter the code from the coupon in the field under the product. If your code is valid, our system will process it and the total sum will be updated according to your coupon value.

Pic.7 - Code for discount
The discount coupons can be obtained from games we organize, giveaways, loyal customer programs etc.
If you do not have a discount coupon, continue with your payment.
If all the information is correct, click “Continue” to go to the next step.

Step 5.1 (Logged user)
If you are registered and currently logged user, the delivery information fields will be automatically filled in this step.

Pic.5 - Change info
If you want to change this information, click your name in the top right corner and then click the “Change information” button. Then, return to step 3 of this guide.

Step 5.2 (Unregistered user)
If you don’t have a user account, you can create an account here. As a registered user, you can see your detailed order history, track your current orders etc. If you do not want to register, continue to the next step in the order process.

Pic.6 - Delivery
Be sure to enter correct delivery information and then click “Continue”.
*Bella Vista optics does not take any responsibility if the ordered products are not delivered due to incorrect delivery information.

Step 6

Pic.8 - Payment
The payment form uses SSL(Secure Socket Layer) certificate, approved by the security certificate company Thawte.
Our web site DOES NOT save or store any sensitive information, like your card number, CVV/CVC code, expiry date etc.
After the successful transaction, your order’s status will change into “Processing…” and will be delivered according to the conditions listed in “Delivery to Customer”. If you are a registered user, you can track your order.

Pic.9 - Successful purchase
If you have any additional questions about the ordering process or our products, feel free to contact us.

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